Shipping policy
Effective Date: September 21, 2026
At ROZAVI, we aim to deliver your order safely and on time. Please review the shipping terms below before placing your order.
1. Shipping Locations
We currently ship only within India. Delivery availability depends on your delivery address and courier serviceability; available shipping options are shown at checkout. International shipping is not available at this time.
2. Shipping Charges
- Standard shipping within India: ₹70 per order, regardless of order value.
The final shipping charge, if applicable, will be displayed at checkout before payment.
3. Estimated Delivery Time
Standard delivery is estimated to take 3–5 business days after the order is dispatched.
Delivery times are estimates and may vary depending on the destination, courier availability, public holidays, weather, operational delays, or other circumstances beyond our control.
4. Order Processing and Dispatch
Orders are generally dispatched within 1–2 business days after successful order confirmation. Once your order has been dispatched, tracking information will be shared through the contact details provided at checkout, where available.
Orders placed on weekends or public holidays may be processed on the next working day.
5. Tracking Your Order
If tracking is available for your shipment, you will receive a tracking link or tracking number by email, SMS, or another available communication method.
Tracking updates may take some time to appear after dispatch.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.
ROZAVI is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer. Please contact us as soon as possible if you need to request an address correction. Changes may not be possible after dispatch.
7. Delayed, Lost, or Damaged Shipments
If your order is significantly delayed, lost, or arrives damaged, please contact us at officialrozavi@gmail.com with your order number and relevant details.
For damaged, missing, or incorrect products, please retain the packaging and record a continuous unboxing video where possible. Claims will be reviewed according to our Return and Refund Policy.
8. Delivery Attempts and Returned Shipments
Courier partners may attempt delivery according to their standard procedures. If a shipment is returned because of an incorrect address, an unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply before the order is resent.
9. Contact Us
For shipping-related questions, contact:
ROZAVI
Legal business name: RS Enterprises
Email: officialrozavi@gmail.com
Phone: +91 99886 07704